Outsourcing Heavyweights Discuss Rwanda’s Prospects As A GBS Hub For CX & IT

Outsourcing Heavyweights Discuss Rwanda’s Prospects As A GBS Hub For CX & IT

The small African country of approximately 13 million has set as a strategic goal the development of an export-oriented professional services sector. Other African countries such as Egypt and South Africa have already demonstrated success as outsourcing destinations, primarily for Europe, but also serving a North American audience, and other global areas.

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